Even after many years of discussions, trainings, and high-profile media cases regarding sexual harassment, this terrible behavior continues in many different scenarios. Sexual harassment can affect victims so significantly that they no longer feel safe coming to work or performing their work duties. It may create a hostile, intimidating, or offensive workplace.
Fortunately, state and federal law prohibit sexual harassment and provide avenues for legal relief for victims who are suffering from this behavior at work - even if it comes from people who are not the victim’s coworkers or managers. If you are being sexually harassed at work by a customer or client, read on.
What Can I Do if I Am Being Sexually Harassed By a Customer?
If you are being sexually harassed by customer, it is important to know that you are protected by the law and you have rights. You do not have to tolerate this unacceptable behavior. Begin by trying to address the issue directly with the customer. This may be difficult, but it is an important part of the process; without informing the customer that their actions are bothering you, it may be more difficult to bring a case later on.
...